The service department is very helpful and easy to deal with. They always get me in and out in a timely manner and are very friendly.

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I did some online searching and narrowed down a couple of vehicles I wanted to test drive. My husband and I stopped by one afternoon and were greeted by Anthony Chambers immediately on entering the showroom. We enjoyed interacting with Anthony. He was very helpful, but not in a pushy way. He answered our questions and quickly facilitated the test drive for us. We had to leave, but left our contact information, asking Anthony to get back to us with their best price. In a very short time he was back in touch with what we felt was a very fair price. No haggling, going back and forth, exhausting negotiations required. Just a good price. So we told him we wanted the car. Done deal. We went back that evening to complete the paperwork and are now enjoying our new E300. Great experience! Very stress free.

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Great service overall. All employees were very courteous and attentive. My experience at the dealership was great, i think it's an awesome place. Special thanks to Danielle Harrison.

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This was my first time visiting the dealership to get service done on my vehicle. It is a very nice facility. Overall, the issue that I had with my vehicle (door trimming plate had come apart) was resolved. My issue with the service department stems from having to repeat what I needed to have fixed over and over again to three different people. I kept getting directed to someone else that I would have to walk outside and show my vehicle to. The second person, the “express guy” (as I was told), recommended that I just get some glue and fix it myself because, as he stated, “This is a whole piece and shouldn’t have come off. So you’re going to have to get some type of adhesive”. Really? The last person that I talked with was extremely helpful and ultimately got the part replaced. It didn’t take long at all. I also think that there should be a receptionist at the service entrance to direct you to someone in that department. When I walked in, I had to just stand there for a while until someone at one of desks acknowledged me.

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