2018 Mercedes-Benz Best of the Best Award Winner
Mercedes-Benz of Jackson Honored as Best of the Best Dealership
RIDGELAND, MS (March 26, 2019) – Mercedes-Benz of Jackson has been honored by the luxury automobile brand as a Best of the Best for 2018, recognizing it among the upper echelon of Mercedes-Benz dealerships nationally.
The Best of the Best Program distinguishes dealers based on exemplary performance in sales, service and parts as well as excellence in operations and customer experience. Mercedes-Benz of Jackson was named Best of the Best Gold Laurel, placing it among the top 10 percent of dealerships in the United States.
Higginbotham Automobiles – which owns Mercedes-Benz of Jackson – also earned Best of the Best Gold Laurel for its Mercedes-Benz of Collierville dealership outside Memphis.
“Our overriding priority is to deliver the ultimate customer experience when someone enters our dealership, whether that is for a vehicle purchase or for a maintenance or service visit,” said Trudy Higginbotham-Moody, co-owner and president of Mercedes-Benz of Jackson. “Best of the Best is an indication that we are successfully providing exceptional service at a more-than-competitive price, and it speaks volumes about our sales and maintenance associates.
“Our employees can take pride in this honor for a job well done and realize they are truly among the best in the country. The fact that it earned Gold Laurel status is especially gratifying.”
The Higginbotham family constructed and opened the new Mercedes-Benz of Jackson dealership in 2017 after outgrowing its previous location. The 70,000 square-foot facility, located in Ridgeland, offers a full line of new and previously owned Mercedes-Benz automobiles, as well as a service department with the latest diagnostic technology.
“Our promise is to treat our customers well and go that extra mile to meet their automotive needs,” said Higginbotham-Moody. “As a result, our customer loyal through the years have enabled us to grow.
“This has been a tremendous market for us. Hopefully the Best of the Best honor indicates we were true to our commitment.”